Included Support
Basic post-delivery support may include minor bug fixing, small guidance, form checks, and clarification related to the delivered project scope.
Client Support
Support Policy
This policy explains what support is included after project delivery and how additional maintenance or technical help is handled.
Support Period
Support duration depends on the selected package or written agreement. If no separate agreement exists, support is limited to basic checks after delivery.
Revisions
Free revisions apply only to agreed package limits and original project scope. New pages, redesigns, extra features, and major changes may require additional charges.
Maintenance Work
Monthly maintenance can include small content updates, minor bug fixing, contact form checking, basic speed checks, basic SEO updates, and website health checks.
Response Time
We usually respond within 24 hours on working days. Urgent support depends on current availability, issue complexity, and project priority.
Access & Security
Please do not share passwords through public forms. We will guide you on how to share access details securely after discussion.